Most of the time when renting a storage, you pause to think about which questions would be right to ask. Whether you’re renting a storage unit for the very first time or it’s been a while since you’ve needed one, here are some questions to keep in mind to make your experience easier and faster.
You will want to know if the facility at which you are storing your items is secure. For example, are there security cameras on property? Is the facility gated? Does each individual unit have alarms? Does manager live on-site? These types of questions will give an idea of how secure your items will be while you’re on vacation or finding your new location to live. The answers to these questions should make you feel at ease.
Next, you’ll want to know if there are any discounts or specials that are being offered. Some might offer a discount if you’re a first-time customer. Do not hesitate to ask because you might just get a good deal!
For convenience, ask if you are able to make your monthly payments online, by auto-billing or if you might get a discount for paying in advance. All these options save time if you’re busy or traveling throughout the months your items will be stored. It is important to know these answers to avoid any late-fees.
Most importantly, take a look at the unit before renting to make sure that the unit is the right size for your items and the facility lives up to what you are being told about it. Ask for a tour around the facility and to your new unit before you commit to renting it.
Do not hesitate to ask the questions that you would like to know the answers to. The only silly question is the question that is unasked. It is better to know what you are getting in advance than to be surprised that what you expected to be part of the storage experience is not included.